Privacy Policy

Privacy Policy

Introduction

Welcome to https://engine-mount-collision-damage.dentrepair-talk.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding data collection, storage, and usage, in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Privacy (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to every aspect of our website, including but not limited to:

  • Our main website at https://engine-mount-collision-damage.dentrepair-talk.com
  • All associated mobile applications and software services
  • Any interactive features or tools on our platform
  • Services accessed through links on our website, though these third-party services are governed by their individual privacy policies.

Processing Activities

This policy outlines the practices related to:

  • Using our applications and services as an authorized user
  • Visiting any of our websites that reference this Privacy Policy
  • Receiving communications from us, including newsletters, promotional emails, phone calls, or text messages/SMS

Personal Data Collection

We collect a range of personal data to enhance your experience with our services and comply with legal obligations. This includes:

  • Account Information: Details related to your registration, such as username, email address, and password.
  • Payment Information: Transaction records, billing addresses, and payment method details for processing purchases or subscriptions.
  • Financial Information: Bank account numbers (if used for direct payments) and financial transaction history for bookkeeping purposes.
  • Purchase Information: Products or services purchased, order history, and associated shipping and billing details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to provide personalized services.
  • Location Data: Your geographic location information when you access our services, used for local service delivery and analytics.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our products or services.
  • Social Media Information: Data from social media platforms (if connected) to display personalized content or allow sharing on social networks.
  • Product Information: Details about the products you interact with, including preferences, usage patterns, and feedback.

We collect this data through direct user input, automated tracking technologies like cookies, and information provided by third parties.

Cookies

Cookies are small text files stored on your device to enhance your experience on our website:

  • Strictly Necessary Cookies: Ensure basic functions of the website, such as login sessions.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track aggregated data for analytics and improvement of our services.

Users can manage their cookie preferences through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes, such as:

  • Fulfilling orders or providing requested services.
  • Responding to customer inquiries.
  • Conducting market research and analytics.

Once these purposes are met, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processors to handle sensitive transactions.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights (depending on your location)

As a user, you may have specific rights regarding your personal data:

  • Access and Rectification: The right to request access to your data and make corrections if inaccurate.
  • Erasure and Restriction: Ability to request the deletion or restriction of processing your data under certain circumstances.
  • Data Portability: Right to receive a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: Object to the processing of your data and be free from discriminatory actions.
  • Privacy Appeals/Complaints: Right to file appeals or complaints with our privacy team or relevant regulatory bodies.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: